Refund policy
Here's a Shopify-ready Return & Refund Policy for Nevida Homes:
Return & Refund Policy
At Nevida Homes, we take pride in creating thoughtfully crafted home décor pieces. If you're not completely satisfied with your purchase, we're here to help.
Returns
We offer a 7-day return policy from the date of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
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Products damaged due to misuse, washing, or improper handling.
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Items returned without original packaging.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photographs of the product and packaging.
Return Process
To initiate a return, please email us at:
Include:
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Order Number
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Product Name
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Reason for Return
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Photos (if applicable)
Our team will guide you through the return process.
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact:
Email: cozycare@nevidahomes.com
Thank you for shopping with Nevida Homes.
Nevida Homes | The Artful Living